Duke Health MyChart Pixel Tracking Settlement
Afrika Williams v. Duke University Health System, Inc., No. 1:22-cv-00727 (U.S. District Court, Middle District of North Carolina)
Closed. The claim deadline of August 16, 2026 has passed. You can no longer file a claim for this settlement. This page is kept for reference.
A $3.74 million settlement over allegations that Duke Health used tracking pixels on its patient portal that disclosed patients' personal and health-related information to a third-party vendor. Duke Health denies wrongdoing. The deadline of August 16, 2026 has passed, so this settlement is closed.
Estimated payout
A pro-rata cash payment from the $3.74 million fund. The exact amount depends on how many valid claims are filed.
Proof required?
No documentation is required — you confirm you used the Duke MyChart portal or MyDuke Health app during the covered period.
Cost
Always free through the official administrator.
Who qualifies
U.S. residents who logged into the Duke MyChart patient portal or the MyDuke Health mobile app at least once between February 18, 2019 and June 17, 2022.
What you need to file
- The unique ID and PIN from your postcard notice, if you received one.
- Confirmation you used Duke MyChart or the MyDuke Health app between Feb 18, 2019 and June 17, 2022.
- Your contact information and a payment choice.
What you can get
A pro-rata cash payment from the $3.74 million fund. The exact amount depends on how many valid claims are filed.
Proof of purchase or loss: No documentation is required — you confirm you used the Duke MyChart portal or MyDuke Health app during the covered period.
Free to file. We’re not a law firm.
Unclaimed Guide is an independent guide. We are not a law firm, not a claims-filing service, and not affiliated with Duke University Health System, Inc., the settlement administrator, or the court. You can always file this claim yourself, for free, at the official site above. Never pay a company that offers to file it for you.
Common questions
Anyone in the U.S. who logged into the Duke MyChart patient portal or the MyDuke Health app at least once between February 18, 2019 and June 17, 2022. No proof needed — file free at duhssettlement.com by August 16, 2026.
Yes. Filing is always free through the official settlement administrator at duhssettlement.com. You never need to pay a law firm or a claims service — we are an independent guide and are not affiliated with the settlement, the administrator, or the court.
No. The deadline (August 16, 2026) has passed, so the window is closed. Deadlines are set by the court; check duhssettlement.com for any updates.
Related guides
How to claim a class-action settlement for free · Is your settlement notice real? How to spot a scam