Amazon Prime (FTC) Refund Settlement
Federal Trade Commission v. Amazon.com, Inc., No. 2:23-cv-00932-JHC (U.S. District Court, Western District of Washington)
Closed. The claim deadline of July 27, 2026 has passed. You can no longer file a claim for this settlement. This page is kept for reference.
A $2.5 billion FTC enforcement settlement over allegations that Amazon enrolled consumers in Prime through deceptive sign-up flows and made cancellation difficult, in violation of the Restore Online Shoppers' Confidence Act (ROSCA). Amazon denies wrongdoing. The deadline of July 27, 2026 has passed, so this settlement is closed.
Estimated payout
A refund of the Prime membership fees you paid during the period, up to $51, minus any prior refunds or credits.
Proof required?
No proof is required — the eligibility analysis (enrollment flow and benefit usage) is completed for you from Amazon's records.
Cost
Always free through the official administrator.
Who qualifies
U.S. consumers who signed up for Amazon Prime between June 23, 2019 and June 23, 2025 through a challenged enrollment flow (or who unsuccessfully tried to cancel), used 10 or fewer Prime benefits in any 12-month period, and did not already receive an automatic payment.
What you need to file
- The notice you received by email or postcard, if you got one (it confirms eligibility).
- Your Amazon account email and basic contact information.
- A payment choice (PayPal, Venmo, or mailed check).
What you can get
A refund of the Prime membership fees you paid during the period, up to $51, minus any prior refunds or credits.
Proof of purchase or loss: No proof is required — the eligibility analysis (enrollment flow and benefit usage) is completed for you from Amazon's records.
Free to file. We’re not a law firm.
Unclaimed Guide is an independent guide. We are not a law firm, not a claims-filing service, and not affiliated with Amazon.com, Inc., the settlement administrator, or the court. You can always file this claim yourself, for free, at the official site above. Never pay a company that offers to file it for you.
Common questions
No. There's no proof of purchase to submit — Amazon's records determine eligibility. You just confirm you were unintentionally enrolled or unsuccessfully tried to cancel, and file free at the official site by July 27, 2026.
Yes. Filing is always free through the official settlement administrator at subscriptionmembershipsettlement.com. You never need to pay a law firm or a claims service — we are an independent guide and are not affiliated with the settlement, the administrator, or the court.
No. The deadline (July 27, 2026) has passed, so the window is closed. Deadlines are set by the court; check subscriptionmembershipsettlement.com for any updates.
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